Buckner, Terrie Marie
MetadataShow full item record
The purpose of this study was to explore with a sample group of adult educators perceptions of how they read emotionality in their participants, what actions they took when perceiving emotions, and the rationale for those actions. It was hoped that by better understanding this process the researcher would gain an in-depth understanding of how emotion is dealt with in adult classrooms. This research used naturalistic inquiry to collect qualitative data by conducting semi-structured in-depth interviews to gather data in the form of critical incidents. The participants were eleven adult educators teaching a 120 hour Child Development Associate training course to child care providers in the state of Georgia. These educators were either employees of or contractors working for university continuing education units or technical colleges. Data collection was accomplished through the use of tape recorded semi-structured interviews conducted by the researcher. Written transcripts were produced from each interview and forwarded to the participant for review and comment as a member check. Forty-seven critical incidents were isolated from the transcripts and constant comparative analysis methods were used. Following data analysis, 47 poetic narratives were created, one for each critical incident. The conclusions were: first, adult educators read and recognize clusters of emotional indicators such as verbal and non-verbal communication and uncharacteristic behavior; second, when recognizing indicators of emotion in learners, adult educators engage in an appraisal process that serves to influence the educator’s own emotional state; third, adult educators engage in emotional labor as they struggle to regulate their own often perplexing emotional states while taking action intended to empower learners, facilitate learning, and achieve goals; and fourth, given the emotional freight of the data in this study, poetic narration was a particularly apt tool for use in condensing and re-presenting the critical incidents.