Student Success Centers and their impact on student retention
Whatley, Jan L.
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The purpose of this study was to determine if a Student Success Center (SSC) impacted the retention of students at a northwest Georgia college. A mixed method approach combining both quantitative and qualitative methods was used to examine the research questions. Log Linear regression was used to analyze the quantitative data to predict the persistence of students before and after the SSC. Additionally, focus groups and telephone interviews were used to obtain the perceptions of students about the SSC. The findings indicate no significant difference pre versus post SSC although financial aid was found to significantly impact persistence. Significant differences in persistence were found also for several variable including campus attended and student major. Focus groups and telephone interviews indicated that the SSC provides students with a helpful start to their educational experience. Students stated that the SSC enrollment process positively influenced their perceptions of their college experience.