Interpersonal dynamics in the workplace
Townsend, Bryan Patrick
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Many researchers originating from in the fields of Organizational Behavior and Industrial / Organizational Psychology have empirically examined the phenomenon commonly referred to as organizational politics, workplace incivility, deviant workplace behaviors, or "office politics". One shortcoming of the existing literature is a failure to acknowledge or recognize the inherent communicative nature of the political behaviors which researchers attempt to measure. This trend has manifested a research gap by neglecting to recognize and examine office politics as a set of communicative behaviors. This dissertation seeks to address this gap by constructing a scale of office politics based upon the communicative act. Three hundred and seventy seven participants completed various scales constructed to measure observed political behaviors. Results of the investigation found relationships between organizational level, in-group and out-group status, perceived motives, and political behavior. Results were interpreted as a call for organizational leaders to increase their information sharing efforts with those at lower levels in the organization and to de-emphasize group differences.