Perceptions of professional staff involvement in enhancing student learning in on-campus, undergraduate apartments
Dennis, Carla Ayn
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The purposes of this study were to (a) assess the perceptions of professional housing staffas to the level of their involvement in enhancing student learning in on-campus, undergraduateapartments; (b) assess the perceptions of professional housing staff as to how important theybelieve their students find each of those tasks; (c) determine if there are any differences inresponses based on demographic factors; and (d) determine if there are any differences inresponses based on the guiding philosophy of the department.After receiving support from the Association of College and University Housing Officers- International (ACUHO-I), chief housing officers and other administrators at ACUHO-Imember institutions were asked to support the study by providing the researcher with names andelectronic mail addresses of professional staff members that are responsible for on-campus,undergraduate apartments at their institution. Those potential participants were then sent aninvitation to participate in the research study. Of the 113 surveys distributed, 61 were completedfor a response rate of 54.0%. The survey instrument was created based on the Council for theAdvancement of Standards (CAS) Housing and Residence Life Program standards, which are awidely-used set of criteria used by departments to provide guidelines as to the type of conditionsin which professional staff can best impact student learning. When the ranked means of the extent of involvement of professional staff in tasksdesigned to enhance student learning were compared with how they perceived their residentswould rate the importance of those tasks, nine of the top 10 ranked tasks were the same.However, there were only five tasks consistently ranked in the lower 10 tasks for both extent ofinvolvement and perceived resident importance. In examining the extent of involvement withrespect to individual and institutional demographics and the department’s guiding philosophy, atotal of 42 statistically significant items were discovered. In addition, there were 16 statisticallysignificant items when the means of the perceived resident importance were compared with eachof the demographic items and guiding philosophies.