Applicant reactions to online selection assessments
Fallaw, Sarah Stanley
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Applicant reactions to online personnel selection systems were examined. Three hundred twenty applicants from three online testing companies voluntarily participated in the study. Results of the study confirmed ethnic and gender-identity group differences in reactions to online selection procedures using multivariate analysis of variance (MANOVA), and descriptive discriminant analyses provided information on the nature of the differences. The contribution of the current study is the identification and definition of ethnic and gender-identity group differences in applicant reactions to online selection procedures. Implications of the findings include the examination of reactions using multivariate analyses in the future, a broader definition of reactions (beyond justice or fairness based reactions), and what the differences mean for companies that design and use online testing.